Legal

Terms of Use

Effective date: May 26, 2026

These Terms of Use (“Terms”) form a binding agreement between Northstar Logic Group LLC (“Northstar Logic Group LLC,” “we,” “us,” or “our”) and you (“you” or “Customer”) and govern your access to and use of the LaundryManagerPro websites and service (the “Service”). By creating an account, signing in, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance and Eligibility

The Service is intended for use by businesses and their authorized users. You must be at least 18 years old and able to form a binding contract. If you accept these Terms on behalf of a company, you represent that you have authority to bind that company, and “you” refers to that company.

2. Description of the Service

LaundryManagerPro provides a cloud-based laundromat operations platform: repair and work-order tracking, machine history, technician and vendor coordination, preventive maintenance scheduling, and operational reporting. The Service is provided as a subscription; features may change over time as described in Section 15.

3. Accounts and Security

You must provide accurate and complete registration information and keep it current. You are responsible for all activity under your account and for maintaining the confidentiality of credentials. You must notify us promptly of any unauthorized use. You may invite authorized users and are responsible for their compliance with these Terms.

4. Subscription, Fees, and Billing

Fees. The Service is billed at a flat monthly subscription fee per location, currently $20 per location per month, with no setup fee. Fees are stated in U.S. dollars and are exclusive of taxes. Billing and auto-renewal. Subscriptions renew automatically each month and are charged to your payment method on file until you cancel. You may add or remove locations at any time; changes take effect at the next billing cycle. Cancellation. There are no long-term contracts; you may cancel at any time, effective at the end of the current billing period. Late payment. Past-due accounts may be suspended after reasonable notice. Price changes. We may change subscription pricing upon at least 30 days’ notice, effective at your next renewal.

5. Free Trials, Beta Features, and Promotions

We may offer free trials, beta or preview features, or promotional pricing. Beta features are provided “as is,” may be modified or discontinued at any time, and may be subject to additional terms.

6. Customer Data and License to Us

As between you and Northstar Logic Group LLC, you own all right, title, and interest in the data you and your authorized users submit to the Service (“Customer Data”). You grant us a limited license to host, copy, process, transmit, display, and back up Customer Data solely to provide, secure, and improve the Service. We may generate aggregated and anonymized data that does not identify you or any individual and use it for any lawful purpose. You are responsible for the accuracy and legality of Customer Data and for maintaining your own copies of anything you need outside the Service.

7. Acceptable Use

You agree not to: use the Service in violation of applicable law; upload malicious code or attempt to gain unauthorized access to the Service or other customers’ data; probe, scan, or test the vulnerability of the Service without written permission; resell, sublicense, or provide the Service to third parties as a service bureau; use the Service to send spam or unlawful communications; interfere with or disrupt the integrity or performance of the Service; or copy, modify, or create derivative works of the Service except as expressly permitted.

8. Third-Party Services

The Service may interoperate with third-party services you choose to use. Your use of those services is governed by their own terms, and we are not responsible for third-party services.

9. Intellectual Property; Feedback

The Service, including its software, design, and content (excluding Customer Data), is owned by Northstar Logic Group LLC and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. If you provide feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation.

10. Confidentiality

Each party may receive non-public information of the other that is identified as confidential or that reasonably should be understood to be confidential. The receiving party will use such information only to perform under these Terms and will protect it with at least reasonable care. These obligations do not apply to information that is public, independently developed, or rightfully received from a third party, and disclosures required by law are permitted with notice where lawful.

11. Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms. We do not sell your data.

12. Service Availability; Modifications

We strive to keep the Service available but do not guarantee uninterrupted availability. We may modify, add, or remove features; if we materially reduce the core functionality of the Service, we will provide advance notice and you may cancel before the change takes effect.

13. Suspension

We may suspend or limit access to the Service if we reasonably believe your use violates these Terms, threatens the security or integrity of the Service, or if your account is past due after notice. We will restore access promptly once the issue is resolved.

14. Term and Termination

These Terms apply for as long as you use the Service. You may terminate by canceling your subscription; we may terminate for material breach that remains uncured after reasonable notice. Upon termination, your right to use the Service ends. For 30 days following termination, we will make Customer Data available for export upon request, after which we may delete it in the ordinary course. Sections that by their nature should survive termination do survive.

15. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, EITHER PARTY’S CONFIDENTIALITY BREACHES, OR LIABILITY THAT CANNOT BE LIMITED BY LAW.

17. Indemnification

You agree to defend, indemnify, and hold harmless Northstar Logic Group LLC and its officers, directors, employees, agents, and contractors from and against claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from Customer Data, your use of the Service in violation of these Terms or applicable law, or your violation of third-party rights.

18. Dispute Resolution; Mediation; Arbitration

Before filing a claim, each party agrees to attempt informal resolution: send a written description of the dispute to the other party, and allow 30 days to resolve it. If the dispute is not resolved informally, the parties agree to first attempt non-binding mediation administered by a mutually agreed mediator, with costs shared equally. Any dispute not resolved through mediation will be finally resolved by binding arbitration on an individual basis, administered under the rules of a recognized arbitration provider, seated in the county of our principal place of business or another mutually agreed location. Judgment on the award may be entered in any court of competent jurisdiction. Either party may bring an individual claim in small-claims court instead, and either party may seek injunctive relief in court for intellectual-property or confidentiality violations.

19. Class Action and Jury Trial Waiver

YOU AND NORTHSTAR LOGIC GROUP LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. TO THE EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY.

20. Governing Law and Venue

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-laws principles. Subject to Section 18, any judicial proceeding will be brought in the state or federal courts located in Georgia, and each party consents to their jurisdiction.

21. Export, Compliance, and Force Majeure

You will comply with all applicable export-control and sanctions laws in your use of the Service. Neither party is liable for delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including natural disasters, utility or internet failures, labor disputes, or governmental action.

22. Modifications to These Terms; Notices

We may update these Terms from time to time. For material changes, we will provide reasonable advance notice (such as by email or in-Service notification), and the updated Terms will apply from the stated effective date. Continued use of the Service after that date constitutes acceptance. Notices to us must be sent to support@laundrymanagerpro.com or by mail to Northstar Logic Group LLC, 306 Stone Creek Drive, Dallas, GA 30157; notices to you may be sent to the email on your account.

23. Miscellaneous

These Terms, together with the Privacy Policy and any order documents, are the entire agreement between the parties regarding the Service and supersede prior agreements on that subject. If any provision is held unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent, except to a successor in a merger or sale of substantially all assets; we may assign these Terms in connection with such a transaction. The parties are independent contractors.

24. Contact

Questions about these Terms may be sent to support@laundrymanagerpro.com or through our contact page.